Privacy Policy

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Diamond Heart Healthcare Services, LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy and Terms of Service explain how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

We may collect the following types of personal information when you interact with us:

• Personal Identifiers: Name, phone number, email address, home address, and other contact details.
   
• Health-Related Information: Information you voluntarily provide to help us deliver home health care services.
   
• Communication Preferences: SMS/text message opt-ins, email subscriptions, or marketing preferences.
   
• Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies or similar technologies.
   

Your information may be used for the following purposes:

• To provide and manage home health care services.
   
• To communicate with you about appointments, scheduling, service updates, and important notices.
   
• To send you information, reminders, and promotional offers (if you have opted-in).
   
• To comply with legal, regulatory, or security requirements.
   
• To improve our website, customer experience, and service offerings.
   

• We do not sell, rent, or trade your personal information to third parties.
   
• Your mobile opt-in or text message consent will not be shared with third parties or affiliates.
   
• Information may be shared only with trusted service providers who assist in delivering our services, subject to confidentiality agreements.
   
• We may disclose information if required by law, regulation, or legal process.
   

By opting in to receive SMS/text messages from Diamond Heart Healthcare Services, LLC, you agree to the following:

• Types of Messages: You may receive conversational, informational, and/or promotional SMS messages related to our home health care services.
   
• Consent: If you consent to receive SMS from Diamond Heart Healthcare Services, LLC, you agree to receive the above types of SMS messages from us.
   
• Opt-Out: Reply STOP at any time to cancel.
   
• Help: Reply HELP for assistance.
   
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier.
   
• Frequency: Messaging frequency may vary.
   

Standard Disclosure:
"No mobile opt-in or text message consent will be shared with third parties or affiliates."

By using our website or services, you agree to the following terms:

• You will provide accurate and complete information when registering or communicating with us.
   
• Our services are intended for individuals who require home health care or for their authorized representatives.
   
• Unauthorized use of this website or its content is prohibited.
   
• We reserve the right to modify, suspend, or discontinue any aspect of the website or services at our discretion.
   
• All website content, including logos, text, and images, are the property of Diamond Heart Healthcare Services, LLC and may not be used without permission.
   

• You may request access, correction, or deletion of your personal information by contacting us at the information below.
   
• You may opt-out of SMS or email communications at any time as described above.
   

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or mobile network is 100% secure.

We may update this Privacy Policy and Terms of Service from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or Terms of Service, please contact us:

Diamond Heart Healthcare Services, LLC
Phone: (888)-491-0739

Email: contact@dhhcs.info
Website: www.diamondhearthcs.com